Saman Bank | There For You

We are there to listen to you

We want to hear from you as we welcome your feedback and render serious resolutions to our personnel based on your comments and complaints to provide you with better services. Send us your compliments and complaints and let us know how we can help you. Please email, fax, call or come in person. We survey in branch and online.

Customer Care Department

Customer care department monitors the services to ensure full satisfaction of our clients.
Quality and speed are of the highest importance to our customer service.
Saman care department is there for you during working hours:

- Call at 021-6422 (ext. 4)
- Fax at 021-22017943
- Send your written requests, comments or complaints to info [at] sb24 [dot] com for our prompt response.
- Send your documents or letters to our postal box: 15175-5565

Call Center

Call Center
Make a phone call 24/7 at 021-6422 and ask us to provide you with proper services you need at the moment. You can talk to our experts or VIP Customer Service.
Telephone Bank:
Saman is there for you 24/7 via Telephone Bank.
Dial 021-6422 and press 1. Enter your customer number and telephone bank password.
If you do not have a password, make us a visit in person and ask for a password.
Use our automated services

Check your account balance.
Check up to three recent transactions.
Receive your account balance via fax.
Transfer money between Saman accounts.
Block your cards.
Track your checks.

Track the process your checks are going through and in the situations urgent actions are necessary for instance if you need to block a check just make a call.

Pay your bills.
Receive SHABA Need your SHABA?

Enter your Saman account number and obtain it on your phone.
Talk to Experts:
If you press 2 you can find an expert to answer to your inquiries 24/7.
We take your compliments or complaints very seriously.
Private & Premier Customer Service:
Private and premier clients press 3 after dialing 021-6422 and let us help you in an especial way. We hear your concerns and try our best to come up with a proper resolution. 24/7 Contact Saman Telephone Bank Talk to Experts VIP Customer Service Telephone Bank Pay Bills SHABA Accounts Cards Checks Change Password

Find Us

Find Us Where in Tehran or in the other cities are we?
What hours are we in? Google and find us nearby.
Our head offices are located at five different sites in Tehran:

Parkway, College, Sayeh,Arjantin, Zaferaniyeh, Sarv, Vozara and Molla Sadra.
Want to connect with Saman Financial Group?
Need private and premium banking?

Social Network

Social Networks

We are even getting closer to you; just at your fingertip online.

Please be acquainted with us online to find out about the latest campaign news and our new products and services:

• Aparat is a way available to you to watch our videos.
• LinkedIn brings you the news and the latest products and services
• Instagram shares the life of Saman with you.

Head Office

Saman Bank’s Head Offices are located at five different sites in Tehran.

College Building

Address: 879, between College Cross and Valiasr Cross, Enghelab Ave., Tehran /Iran

Department

Director

Telephone number

Fax number

Email address

Saman Contact Center

Sara Moshfegh

(+98 21) 6422

Ext.2

(+98 21)66965865

S_Moshfegh[at] sb24 [dot] ir

Saman Building

Address: No. 1005(Saman Tower), Autobank St. Shariati Ave., Tehran /Iran

Department	Director	Telephone number	Ext.	Email address
Corporate Banking	Morrovat Ranjbar	(+98 21)22330000	3566	M_Rangbar [at] sb24 [dot] ir
Credit Assessment & Monitoring Department	Mohammad hosein Ebrahimlou	(+98 21)22330000	3921	M_ebrahimlou[at]sb24[dot]ir
Treasury Division	Shahryar Akbar Shahjoghi	(+98 21)22330000	3731	Sh_shahjoughi [at] sb24 [dot] ir
Human Capital	Peyman Naderi	(+98 21)22330000	365/3652	P_Naderi [at] sb24 [dot] ir
Sales Support Division	Somayeh Eskandari	(+98 21)22330000	3281	S_Eskandari[at]sb24[dot]ir
Inspection	Naghi Moradi	(+98 21)22330000	-	N_Moradi [at] sb24 [dot] ir
Marketing & Product Development Division	Morteza Hosseininejad	(+98 21)22330000	3275	M_hoseini [at] sb24 [dot] ir
Dirctor of Retail Banking	Davood Izadi	(+98 21)22330000	3279	D_Izadi [at] sb24 [dot] ir
Public Relations and Customer Care	Farnood Hassani	(+98 21)22330000	3430	f_hasani [at] sb24 [dot] ir
SME Division	-	(+98 21)22330000	3587	-
Debt Collection Planning Department	Vahid Taraj	(+98 21)22330000	3406	V_Taraj[at] int [dot] ir
Debt Collection Division	Abbas Ramezani	(+98 21)22330000	3402	A_Ramezani [at] sb24 [dot] ir
Corporate Banking	Morrovat Ranjbar	(+98 21)22330000	3506/3566	M_Rangbar [at] sb24 [dot] ir
Security	Mohammadreza Hemmati	(+98 21)22330000	-	MR_Hemmati[at]sb24[dot]ir
Sales Support Division	Somayeh Eskandari	(+98 21)22330000	3281	S_Eskandari[at]sb24[dot]ir
Finance & Planning Division	Maryam KarbalaeHoseini	(+98 21)22330000	3711	M_karbalaehoseini [at] sb24.ir
Internal Audiut Division	Hamidreza Lohrasbi	(+98 21)22330000	3061	L_Lohrasbi[at]sb24[dot]ir
International Banking	Haleh Hosseinzadeh	(+98 21)22330000	3112/3113	h_hosseinzadeh [at] sb24 [dot] ir
Compliance & AML	Siamak Shahbazzadeh	(+98 21)22330000	3167	s_shahbazzade [at] sb24 [dot] ir
Investment Division	Mohammadreza Malekmohammadi	(+98 21)22330000	3761/3762	M_Malekmohammadi[at]sb24[dot]ir
Procurements Division	-	(+98 21)22330000	3608	-
Process Management & Quality Control Division	Zohre Parvin	(+98 21)22330000	3434	Z_Parvin [at] sb24 [dot] ir
Legal	Mohammad Saber	(+98 21)22330000	3486	F_Saber[at] sb24 [dot] ir

ZafarBuilding

Address: No. 128, after Kazeroon St., Zafar (Dastgerdi) St., Shariati Ave., Tehran/Iran

Department

Director

Telephone number

Fax number

Email address

Cheque Clearing Department

Shahram Ghasemzadeh Sorush

(+98 21)64034601-618
(+9821)64034620-623
(+9821)64034890-892

(+98 21)26403108

Sh_Soroush [at] sb24 [dot] ir

Vozara Building

Address: 3rdh Fl., No.11, 7th St., Vozara Ave., Tehran

Department

Director

Telephone number

Fax number

Email address

Saman Academy

Davood Souri

(+98 21) 88552249-52

(+98 21) 88705800

Academy [at] sb24 [dot] ir

Zaferaniyeh Building

Address: 1st Floor, No. 3, Taheri St. , Street martyr Fallahi , Zaferanieh,Tehran

Department

Director

Telephone number

Fax number

Email address

Private and Premier Banking

Fatemeh Afghahi

(+98 21)
26850098

(+98 21) 26850686

F_afghahi [at] sb24 [dot] ir