Saman Bank | There For You

Customer Care Department

Customer care department monitors the services to ensure full satisfaction of our clients.
Quality and speed are of the highest importance to our customer service.
Saman care department is there for you during working hours:

- Call at 021-6422 (ext. 4)
- Fax at 021-22017943
- Send your written requests, comments or complaints to info [at] sb24 [dot] com for our prompt response.
- Send your documents or letters to our postal box: 15175-5565

Call Center

Call Center
Make a phone call 24/7 at 021-6422 and ask us to provide you with proper services you need at the moment. You can talk to our experts or VIP Customer Service.
Telephone Bank:
Saman is there for you 24/7 via Telephone Bank.
Dial 021-6422 and press 1. Enter your customer number and telephone bank password.
If you do not have a password, make us a visit in person and ask for a password.
Use our automated services

Check your account balance.
Check up to three recent transactions.
Receive your account balance via fax.
Transfer money between Saman accounts.
Block your cards.
Track your checks.

Track the process your checks are going through and in the situations urgent actions are necessary for instance if you need to block a check just make a call.

Pay your bills.
Receive SHABA Need your SHABA?

Enter your Saman account number and obtain it on your phone.
Talk to Experts:
If you press 2 you can find an expert to answer to your inquiries 24/7.
We take your compliments or complaints very seriously.
Private & Premier Customer Service:
Private and premier clients press 3 after dialing 021-6422 and let us help you in an especial way. We hear your concerns and try our best to come up with a proper resolution. 24/7 Contact Saman Telephone Bank Talk to Experts VIP Customer Service Telephone Bank Pay Bills SHABA Accounts Cards Checks Change Password

Find Us

Find Us Where in Tehran or in the other cities are we?
What hours are we in? Google and find us nearby.
Our head offices are located at five different sites in Tehran:

Parkway, College, Sayeh,Arjantin, Zaferaniyeh, Sarv, Vozara and Molla Sadra.
Want to connect with Saman Financial Group?
Need private and premium banking?

Social Network

Social Networks

We are even getting closer to you; just at your fingertip online.

Please be acquainted with us online to find out about the latest campaign news and our new products and services:

• Aparat is a way available to you to watch our videos.
• LinkedIn brings you the news and the latest products and services
• Instagram shares the life of Saman with you.

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Head Office

Saman Bank’s Head Offices are located at five different sites in Tehran.

Parkway Building

Address: 2, Tarkeshdooz Alley, before Parkway Cross, Valiasr St., Tehran
Switchboard: (+98 21) 2309 5100
Fax: (+98 21) 2621 1043

Parkway building is home to the following departments:

Department	Director	Telephone number	Fax number	Email address
Corporate Banking	Morrovat Ranjbar	(+98 21)23095656	(+98 21) 26210928	M_Rangbar [at] sb24 [dot] ir
Credit Analysis & Monitoring Division
Sales Division	Mohammad Farokhipoor	(+98 21) 23095618	(+98 21) 26211087	M_Farokhipour [at] sb24 [dot] ir
International Banking	Hale hoseinzade	(+98 21)23095501	(+98 21)26210931	h_hosseinzade [at] sb24 [dot] ir
Compliance & AML	Siamak Shahbazzadeh	(+98 21)23095401	(+98 21)26211035	S_shahbazzade [at] sb24 [dot] ir
SME	Reza Shirin Goharian	(+98 21)23095606	(+98 21)26210932	R_Shiringoharian [at] sb24 [dot] ir
Procurements	Mohammadhassan Dolati	(+98 21)23095366	(+98 21) 26211088	M_Dolati [at] sb24 [dot] ir
Human Capital	Fereshteh Zarrabieh	(+98 21)23096202	(+98 21)26210866	F_zarrabieh [at] sb24 [dot] ir
Strategy & Project Office Management	Mohammadreza Eghtesadian	(+98 21) 23095344	-	M_Eghtesadian [at] sb24 [dot] ir
Project Finance	Hossein Naghipoor Mansour	(+98 21)23095649	(+98 21)26210932	H_Mansour [at] int [dot] ir
Security	Saeid Liravy	(+98 21)64034831	(+98 21)26210868	S_Liravi [at] sb24 [dot] ir
Inspection	Naghi Moradi	(+98 21)23095618	-	n_moradi [at] sb24 [dot] ir
Electronic Security	Masood Jalili	(+98 21)23095245	(+98 21)26211043	m_jalili [at] sb24 [dot] ir
Finance & Planning Division	Maryam Karbalayee Hosseini	(+98 21)۰23095426	(+98 21)26210915	m_karbalaehoseini [at] sb24 [dot] ir
Treasury Divisionmm	Shahriar Shahjoughi	-	-	Sh_Shahjoughi [at] sb24 [dot] ir

College Building

Address: 879, between College Cross and Valiasr Cross, Enghelab Ave., Tehran Switchboard: (+98 21)64034000, 66959050
Fax: (+98 21)66408324

College building is home to the following departments:

Department

Director

Telephone number

Fax number

Email address

IT

marzieh azizi

(+98 21) 64034413

(+98 21)66965865

M_azizi [at] sb24 [dot] ir

Saman Contact Center

Sara Moshfegh

(+98 21) 6422

Ext.2

(+98 21)66965865

S_Moshfegh[at] sb24 [dot] ir

JamBuilding

Address: No. 32, After Seyed Khandan Bridge., Shariati Ave., Tehran/Iran

Department	Director	Telephone number	Fax number	Email address
Sales Support Division	Somayeh Eskandari	-	-	S_Eskandari[at]sb24[dot]ir
Marketing & Product Development Division	Morteza Hosseininejad	-	-	M_hoseini [at] sb24 [dot] ir
Dirctor of Retail Banking	Davood Izadi	(+98 21)40223978	(+98 21)40225835	D_Izadi [at] sb24 [dot] ir
Public Relations and Customer Care	Farnood Hassani	(+98 21)40223978	(+98 21)40225835	f_hasani [at] sb24 [dot] ir
Process Management & Quality Control	Zohre Parvin	(+98 21)40225153	(+98 21)40227389	-
Legal	-	(+98 21)64054101-(+98 21)64054102	(+98 21)40225835	-

ZafarBuilding

Address: No. 128, after Kazeroon St., Zafar (Dastgerdi) St., Shariati Ave., Tehran/Iran

Department

Director

Telephone number

Fax number

Email address

Debt Collection planning

Abbassali Ramezani

(+98 21)64054205

-

A_Ramezani [at] sb24 [dot] ir

Corporate Debt Collection

Seif Reza

(+98 21)64054205

-

R_Seif [at] sb24 [dot] ir

SME Debt Collection

-

(+98 21)64054205

-

Clearing Department

Shahram Ghasemzadeh Sorush

(+98 21)40226503

(+98 21)40225312

Sh_Soroush [at] sb24 [dot] ir

Arjantin Building

Address: 10th Floor, Arian Tower,Bucharest 8th Street,Argentina Square,Tehran
Switchboard: (+98 21)88759239,88757549,88757546
Fax: (+98 21)88759231

Investment office is home to the following departments:

Department	Director	Telephone number	Fax number	Email address
Investment & Subsidiaries	-	(+98 21) 88759239 (+98 21) 88757549 (+98 21) 88757546	-	-
Internal Audit	Ghasem Sarkhosh	(+98 21) 88755333-5	(+98 21) 88755336	Gh_Sarkhosh [at] sb24 [dot] ir
Risk management	Manoochehr Dabirian	-	(+98 21) 88755331	M_Dabirian [at] sb24 [dot] ir

Vozara Building

Address: 3rdh Fl., No.11, 7th St., Vozara Ave., Tehran
Switchboard: (+98 21) 8870 5829, 88705813
Fax: (+98 21) 8870 5823

Vozara building is home to the following departments:

Department

Director

Telephone number

Fax number

Email address

Saman Academy

Davood Souri

(+98 21) 88552249-52

(+98 21) 88705800

Academy [at] sb24 [dot] ir

Zaferaniyeh Building

Address: 1st Floor, No. 3, Taheri St. , Street martyr Fallahi , Zaferanieh,Tehran
Switchboard: (+98 21)26850098
Fax: (+98 21)26850686

Private and Premier Banking office is home to the following departments:

Department

Director

Telephone number

Fax number

Email address

Private and Premier Banking

(+98 21) 26850098

(+98 21) 26850686

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